Terms & Conditions

Pricing

Prices listed on this site are inclusive of 21% Belgian VAT. Sales to non-EU countries are sales tax exempt and therefore qualify for a 21% price reduction.

All list prices are negotiable – please contact us with a reasonable offer and we guarantee to respond within 24-hours.

Delivery

Bicycles and Artworks can be collected from the Flandrien Hotel or delivered.

  • Packaging, insurance & sending costs for bicycles are €175,00 for European Union countries
  • €225,00 for UK & Ireland
  • Delivery costs to Australia, New Zealand, USA and rest of world vary – enter your address at checkout for sending quote

Customers who choose to pickup their bicycle from the Flandrien Bicycle Gallery receive one free night of accommodation at the Flandrien Hotel at the time of collection. Contact us to confirm availability.

Import Duties & Customs

Non-EU buyers are responsible for import taxes and customs duties, if applicable. For example, current duties by country:

  • USA: 26% (15% reciprocal EU tariff + 11% import duty) + Merchandise Processing Fee (MPF) of 0.35%
  • United Kingdom: 34% (20% VAT + 14% import tax) + £8 to £15 for customs clearance fees
  • Australia: 15% (10% GST + 5% import duty) plus approximately $100 for customs clearance fees

Contact us for any questions about import duties and fees – we can advise you on the best solution according to your country of residence.

Returns & Refunds

Due to the unique nature of our products, all sales are final. However, we encourage you to contact us if you have any concerns about your purchase.

Condition & Authenticity

All bicycles are sold as described. We provide detailed information about the condition, history, and authenticity of each bicycle. Please review all product information carefully before making a purchase.

We stand behind the authenticity of all items in our collection. Each bicycle has been verified and documented.

Contact

For any questions about our terms and conditions, please contact us:

Email: info@flandrienhotel.com

Phone: +32 484 796 443

Address: Hollebeekstraat 6, 9661 Parike, Belgium